Product Warranties

Exclusive brand shears

30-Day from Date of Original Receipt, Limited Warranty on Master Grooming shears covers any defects in parts, materials and workmanship. Does not include sharpening service. Purchaser/user is responsible for sharpening tools as needed to maintain the cutting edge.

Exclusive brand blades

30-Day from Date of Original Receipt, Limited Warranty on Master Grooming blades covers any defects in parts, materials and workmanship. Does not include sharpening service. Purchaser/user is responsible for sharpening tools as needed to maintain the cutting edge.

Exclusive brand grooming tools

30-Day from Date of Original Receipt, Limited Warranty on Master Grooming tools covers any defects in parts, materials and workmanship.

Exclusive grooming products

30-Day from Date of Original Receipt, Limited Warranty covers any defects in parts, materials and workmanship.

Exclusive tubs

1 year Limited Warranty, covers any defects in parts, materials and workmanship; rust not caused by improper cleaning, chemicals, abuse, or other user care error.  

Exclusive tables

1 Year Limited Warranty covers any defects in parts, materials and workmanship. Does not include breakage or damage caused by user or dog.

Exclusive dryers

1 Year Limited Warranty covers any defects in parts, materials and workmanship. Does not include excessive wear and tear or not doing the maintenance required.

Exclusive Modular & Empire Cages          

1 Year Limited Warranty covers any defects in parts, materials, and workmanship. *NOTE: Rust is not a defect and not covered under the warranty.

Exclusive Crates

Metal Crates: 30-Day from Date of Original Receipt, Limited Warranty covers any defects in parts, materials and workmanship.  
Plastic and Soft-Sided Crates: 30-Day from Date of Original Receipt, Limited Warranty covers any defects in parts, materials and workmanship.

Exclusive Dishes and Bowls

Stainless Steel Dishes and Bowls:
30-Day from Date of Original Receipt, Limited Warranty covers any defects in parts, materials and workmanship. The warranty will cover rusting only if the product is used as intended and not exposed to harsh chemicals or abrasives during cleaning or storage.