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    Checkout Temporarily Unavailable Starting at 11 PM Eastern for a planned update. 

    New Credit Card processing currently not available during maintenance; PayPal and saved card payment is available.

    Due to an internet outage, our Call Center is temporarily unable to receive your calls. We apologize for the inconvenience.

    GROOMER APPRECIATION MONTH • NEW DEALS EACH WEEK! • SHOP NOW!

    SALE! Stock Up For Spring Grooming • Up to 76% off!

    EARLY DEALS FOR EVERYONE - PRE-SUPERZOO SUPER-SUPER SPECIALS! Save up to 60% Off!

    Today Only: Save up to $30 + Free Shipping with Code THANKS24

    Labor Day Sale! Save 15–20% + Free Shipping — Use Code LABOR25 (8/27–9/3)

    FUN IN THE SUN SHOW SPECIAL!   10% OFF YOUR ORDER!   USE PROMO CODE FITS25

    Orders & Processing

    We’re back! - Our website and phone systems have been restored and website is now back up and running as normal. We want to thank you all for your support and loyalty to our brand!

    Bear with us as we work diligently to take and fulfill orders. Due to high volume and backlog, orders submitted this week may experience longer than normal shipping times. Thank you for your patience.

    Please note: Our Middletown, PA store is no longer open for walk in business, we apologize for any inconvenience. You will find all the same products, and many more, that we had in our store online.

    Orders and Processing
    Most orders placed Monday through Friday by 10AM (EST) are shipped on the day the order is placed. Orders place after 10AM will be shipped on the next business day. Frank Rowe and Son Inc. offers FREE SHIPPING daily on orders of $99 and more.

    *Some exclusions may apply.

    Aerosols, flammable items, and products containing hazardous chemicals must be shipped via ground transportation. Frank Rowe and Son Inc. charges shipping fees based on actual weight. We use the most economical carrier to ship your packages right to your door. Carriers include USPS & UPS.

    BACKORDERS: Items that are out of stock can be backordered, however each individual LINE item must total a minimum of $50 to order. Backorder dates are estimates and can change depending on stock availability. Backorders will not be made on International orders. Backorders will not be held on COD, APO/FPO boxes and orders outside the contiguous US.

    Pricing and Product Description ― While we make every effort to prevent errors, mistakes may occur. We reserve the right to correct typographical and pricing errors. 

    Tracking an Order
    Tracking your shipment is easy. Frank Rowe and Son Inc. will email you once your order is complete. This email will include the shipping method and tracking number. As always, please contact us at orders@FrankRoweAndSon.com or call (800) 738-3343 with any questions. 

    Shipping Refusals
    An order placed and shipped from our business at your request is considered your responsibility as soon as it leaves our business.  Should you decide that you wish to refuse receipt of an item which you ordered from us and which has already been processed and shipped, credit will be issued for the item(s) minus a 20% restocking fee.  Shipping costs are the customer's responsibility.

    Items Damaged in Shipping
    Report any damaged goods to Frank Rowe and Son Inc. within 24 hours of receipt of delivery.  Always save all packaging and shipping materials.

     

    For information regarding state sales taxes, please click here.