Dryer Repair & Maintenance
Having issues with your dryer? Send it to us and
our expert technicians will diagnose and repair your
dryer so you can get back to your best work.
Dryer Repair Service
Frank Rowe & Son is an authorized distributor and service center for Electric Cleaner Company, EZ Groom, and XPower. Periodic maintenance keeps your dryer in top working condition. This maximizes the lifespan of the dryer and ensures efficiency while grooming.
From the filters to carbon brushes and cords, Frank Rowe & Son has everything you need to provide high-quality grooming services. Our goal is to have your dryer performing properly again with our prompt service and affordable prices.
How to Ship Your Equipment for Servicing
A quick guide to the shipping process
1
Print and complete our Customer Shipping Form.
No printer? No problem—just send a note along with your shipment. See below FAQ for what to include in your note.
2
Pack your items with the form and send it to us.
Package your equipment securely, add your completed form, and mail to:
NOTE NEW ADDRESS
Frank Rowe and Son Inc
C/O Jason Gertler, Definitely Sharp
1950 Wisgarver Rd
Manheim PA 17545
Careful with those blades!
See below FAQ to see how to properly ship them to us.
3
We’ll service your tools and send ‘em back your way.
Your order is typically completed within 7-14 business days after being received; however, it may take up to 4 weeks or longer depending on the availability of parts and the volume of service requests. We will ship your order back to you using actual costs for shipping.
Dryer Repair Costs
How much will it cost to repair your dryer?
Here’s our current pricing.
| Single Motor Dryers | $35.00* |
| + parts |
| Dual Motor & Cage Dryers | $50.00* |
| + parts |
*Rush prices may apply on some orders.
Dryer Repair Payment
We accept payment by credit card. For established customers with approved credit, we will also accept checks made payable to Frank Rowe and Son Inc.
If you mail a check in with your order, be sure to allow for any parts needed and return shipping costs. We will mail any change due back to you with your blades and scissors.
Frequently Asked Questions
Frank Rowe & Son repairs Electric Cleaner Company K-9 dryers and EZ Groom EZ Dry dryers. If you have a brand not listed, please call 717-616-8646 before you ship your dryer to us.
No. We do not require you to send the dryer hose, nozzles, or filter.
It is recommended to have your dryer service every 1-2 years.
You might decide you would rather purchase a new dryer instead of investing more into your current dryer. Frank Rowe & Son will contact you for authorization to continue repairs if your dryer repair is expected to exceed $100. Repairs under this amount will automatically be repaired and charged accordingly.
No, Frank Rowe & Son will disassemble and evaluate your dryer at no charge. If you decide you do not want to proceed with repairs, Frank Rowe & Son will return or dispose of the dryer as directed by the customer. There will be a $15 reassembly fee if you want the dryer reassembled and returned.
No. Return shipping costs on all service and repair orders are calculated by location, size, and weight. The actual shipping amount will be charged.
Yes, Frank Rowe & Son offers a RUSH service for an additional fee.
Your dryer may need new brushes or a new motor. If these items have recently replaced, be sure to clean your dryer hose to remove any residue.
