CUSTOMER SERVICE

Frank Rowe & Son: Our Promise

At Frank Rowe & Son, customer satisfaction is our top priority. Our goal is to bring you the most innovative pet products at low wholesale prices.  We strive to to ship your orders promptly and accurately and our pet professionals are here to provide you with excellent advice and technical support after the sale.  Frank Rowe & Son is here to help your pet care business succeed and grow!

At the core of the business is Frank's unbeatable customer service, quality products and low prices. We started out as a small sharpening and repair shop. Over the years, our family-owned business has evolved to serve the changing needs of pet care professionals across the country. At Frank Rowe and Son, customer satisfaction is our top priority. From bringing you the best selection of innovative pet products at low unbeatable prices, to offering sharpening and repair services, to shipping your orders promptly and accurately, to providing excellent advice and technical support after the sale, we’re here to help your pet care business succeed!

We are here to help! If you have pre-sale questions, cannot locate a product or don't see it on our website, or just need assistance from our technical support staff, please call (717) 533-4426 or use our online Contact Form.

We are listening! If there is anyway Frank Rowe and Son could serve you better, please let us know! Contact Form